I just wanted to express our
total and complete satisfaction with the delivery of our hot tub today. Rick
our delivery man was exceptional. He was very courteous, respectful, kind
and helpful. He clearly has a hard working, honest work ethic. He called us
to set up delivery, called to confirm and even provided a third courteous
call to say he was on his way. When he arrived he shook my hand, looked me
in the eye and introduced himself. It was refreshing to meet someone with
such personable and enjoyable values. He worked hard, went the extra mile,
and did it all with a smile on his face. In today's workforce it is rare to
come across such a hard working, kind man. You truly have a unique attribute
working for you. Thank you very much Rick!
Sherwood Park, Alberta
Just a short note to "Thank You"
for the first class service that I received from Brewer Van Lines. Special
thanks to Dan and Melissa from Brewer Van lines for setting up the backyard
delivery with Paul from Invisible Install Inc., who was such an
accommodating individual. Costco, please know that you have picked the
correct transport company to deliver your larger items and in my opinion
Brewer Van Lines is second to none.
-- Dave Flute, Inverary, Ontario
I wanted to reach out to you and
let you know how impressed we were with your delivery supplier, Brewer
Vanline Logistics. Unfortunately there was an error in delivering our hot
tub, however, once we contacted Dan Brewer, he was terrific. They took full
responsibility, was empathic and very quick to resolve the issue. Hot tubs
are not cheap, and when you purchase one on-line sometimes the unknown is
very scary. Though there was a hic-up, I appreciated how helpful Dan was to
our family and was able to ensure a positive client experience. You made a
good choice with Brewers to represent your company.
The guys u connected me to were
amazing! Tub up and running. Couldn't have done it without u Dan. Thanks for
following up. Great customer service.
Thanks. My tub was delivered
today on time as arranged. A special thanks to Pete for his service. He was
professional. His work should be commended. Please pass my appreciation on
Wayne Chung, Kamloops, British Columbia
I wanted to say that the owner,
Mr. Brewer was absolutely amazing when I spoke to him. He really did a great
job at answering my questions and doing his very best. Please let him know
Heather Lewis, Lower Sackville, Nova Scotia
II would like to thank Rick, the
delivery driver that delivered our hot tub yesterday. He was very
professional and very helpful. My husband wasn't home during the delivery.
Rick had to do a lot of backing up with his semi truck in order to load the
tub onto a small trailer for me, (as I can not back up with a small
trailer). He also helped me with the tie downs to strap the tub to our
trailer. Without his help, I would have been lost. Please forward this thank
you to him. I greatly appreciate his help and patience with me.
Val Jordan, Port Alberni, British Columbia